STEWARD'S SOURCEBOOK

Grievance Handling -- How to interpret contract language

Key Points To Grievance Handling

Listen
What facts can the aggrieved employee supply?

Grievance?
Does it meet the criteria for a grievance?

Check
What facts need checking?

Write
What should be included in the written grievance?

Present
How is the best way to present the case?

Steward's Sourcebook

To learn more about the educational opportunities available from the International, or to schedule a steward training session for your local lodge, contact Education and Training Services.

Resources

STEWARD'S SOURCEBOOK

Grievance Handling -- How to interpret contract language

Key Points To Grievance Handling