Grievance Handling

A grievance log helps categorize facts

You’ve probably heard the term “information age” used to describe today’s world. When you hear it, you may think of television and mobile phones and the internet all providing the average person with more information than we have ever had access to at any other time in history.

More than ever before, our success in life is determined by how well we manage and utilize information. That’s also true of your success as a steward.

In the last installment, we gave you some insight into how to create an effective filing system to keep information on your grievances.

In this installment, we will give you tips on arranging the files to make them more useful. Specifically, we will discuss a very useful information management tool called a grievance log.

Keeping complete, accurate information on all of your grievances in one central grievance log allows you to track trends, monitor issues, and help administer the collective bargaining agreement.

Steward's Sourcebook

To learn more about the educational opportunities available from the International, or to schedule a steward training session for your local lodge, contact Education and Training Services.